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***請選用掛號空郵的客戶留意, 我們會在寄出訂單時提供一個號碼, 這個號碼可以在香港郵局 www.HongKongPost.hk 查到, 但請留意以下:
  1. 當地的郵局派送之前是不會打電話和你聯絡的
  2. 一般沒人在家收件時, 派送員會留張小紙條通知你去最近的郵局取件
  3. 請客戶在收到掛號資料時, 過幾天可以去你們當地的郵局網站查, 或是打電話查, 這樣是最快的

各地郵局網站:

  • 台灣郵政: http://postserv.post.gov.tw/pstmail/main_mail.html?targetTxn=EB500200
  • 香港郵局: https://www.hongkongpost.hk/tc/mail_tracking/index.html
  • 澳門郵局: http://www.ctt.gov.mo/MacauPost/Contents/MailTrack.aspx
  • 中國郵政: http://www.chinapost.com.cn/
  • 美國郵局: https://www.usps.com/
  • 澳大利亞郵局: https://auspost.com.au/mypost/track/#/search

 

郵寄方式

掛號空郵

  • 台灣: 5 - 10 個工作天左右
  • 內地: 5 個工作天左右
  • 美國: 7 到 14 個工作天. 大部分美國城市可以在5個工作天左右收到
  • 加拿大: 7 到 17 個工作天.
  • 歐洲國家: 7 到 17 個工作天
  • 香港: 2 到 3 個工作天
  • 亞洲國家 & 澳洲: 7 到 17 個工作天

香港工商業區 (免費送貨)

  • 香港工商業區: 1 個工作天左右

特快專遞 EMS

(費用: $40, Free on orders over US$200)

  • 台灣: 1 - 4 個工作天左右
  • 美國: 2 - 5 個工作天左右 (夏威夷 10 個工作天左右)
  • 加拿大: 2 - 5 個工作天左右
  • 歐洲國家: 1 - 6 個工作天左右
  • 亞洲國家: 1 - 4 個工作天左右
  • 澳洲 / 新西蘭: 2 - 6 個工作天左右

UPS

(Shipping Cost: US$60 )

  • USA / Australia / Canada: 1 ~ 3 working days
  • Other Countries: Not applicable

Note: "Business days" excludes public holidays and weekends.

We try to mark all parcels with low value, but we are not responsible if your country's customs charges you taxes and duties.

All items are checked to be in perfect condition when we despatch them. We are not liable or responsible for any losses or breakages during shipment.

*The estimated delivery time is based on our handling time, the shipping service selected, and when we receives cleared payment. We are not responsible for shipping service transit times. Transit times may vary, particularly during peak periods.

Return Policy

We guarantee to refund any item you are not completely happy with when you return it to us by post, unused in a seleable condition within 7 days of receipt. Contact Lens vials or  blister packs must not be opened. Refunds will  be credited to your Paypal account

Attention:

**** Please store your lenses with multipurpose solution about 2 - 4 hours and clean it ***

If you are having any unexplained eye discomfort,watering,vision change or redness, Remove your lenses immediately and consult your eye care professional

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